Terms and Conditions
These Terms and Conditions govern your access to and use of the website operated by Qiluhuu (“we,” “us,” or “our”). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, together with any policies or notices displayed on the website. If you do not agree with any part of these terms, you should not use the website.
Acceptance of These Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you access or use the website on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms and Conditions.
We may update or amend these terms from time to time to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on this page and will take effect when published, unless a different effective date is stated. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Use of the Website
You may use this website only for lawful purposes and in accordance with these Terms and Conditions. The website is provided for general information and communication purposes. You agree not to use the website in any way that could damage, disable, overburden, or impair its operation or interfere with another person’s use and enjoyment of the website.
Without limitation, you must not:
- Use the website for any unlawful, fraudulent, harmful, or abusive purpose;
- Attempt to gain unauthorised access to the website, its servers, systems, or related networks;
- Introduce viruses, malware, malicious code, or other harmful material;
- Copy, reproduce, distribute, modify, or commercially exploit website content without permission;
- Use automated tools, scraping software, or similar methods to collect information from the website without our prior written consent;
- Impersonate another person or organisation, or provide false or misleading information; or
- Use the website in a manner that violates the rights of any third party.
We reserve the right to suspend, restrict, or terminate access to the website without notice if we reasonably believe that a user has breached these Terms and Conditions or has otherwise misused the website.
Information and Website Availability
We aim to ensure that information published on the website is accurate and current. However, content may contain errors, omissions, or information that becomes outdated. Website content is provided for general information only and should not be treated as professional, legal, financial, medical, or other specialist advice.
We do not guarantee that the website or its content will always be complete, accurate, reliable, secure, or available without interruption. The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our reasonable control. We may modify, suspend, or discontinue any part of the website at any time without prior notice.
Intellectual Property
Unless otherwise stated, all materials on this website, including text, graphics, logos, images, designs, layouts, software, trademarks, service marks, and other content, are owned by or licensed to us and are protected by applicable intellectual property laws.
You may access and view website content for your personal, non-commercial use only. You may print or download limited extracts where this is reasonably necessary for that purpose, provided that you do not remove copyright, trademark, or other proprietary notices. No right, title, or interest in any website content is transferred to you by your use of the website.
You must obtain our prior written permission before reproducing, republishing, distributing, displaying, transmitting, adapting, selling, or otherwise exploiting any part of the website or its content. Requests concerning the use of our intellectual property may be submitted using the contact details provided below.
User Submissions and Communications
If you submit information, comments, feedback, enquiries, or other material to us through the website, email, or other communication channels, you must ensure that the material is lawful, accurate, and does not infringe the rights of any other person.
You remain responsible for the content of your submissions. By submitting material, you grant us permission to use, reproduce, review, and respond to that material as reasonably necessary to operate our business, provide support, improve our services, and communicate with you. We are not required to retain or publish any submission and may remove or decline to use material that we consider inappropriate or inconsistent with these terms.
Third-Party Links and Services
The website may contain links to third-party websites, platforms, or services. These links are provided for convenience and do not constitute an endorsement, approval, or guarantee of the content, availability, security, or practices of those third parties.
We are not responsible for any loss, damage, or issue arising from your access to or use of third-party websites or services. You should review the applicable terms and privacy policies of any third-party website before using it or providing personal information.
Limitation of Liability
To the fullest extent permitted by law, we exclude all warranties, representations, and conditions relating to the website and its content, whether express or implied. Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited.
To the fullest extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, special, consequential, or exemplary loss or damage arising from or connected with:
- Your access to or use of, or inability to access or use, the website;
- Reliance on information or content published on the website;
- Errors, interruptions, delays, defects, or security incidents affecting the website;
- Viruses or other harmful material transmitted through the website; or
- Your use of any third-party website, service, or content linked from the website.
You are responsible for taking reasonable steps to protect your devices, systems, and data when accessing the website.
Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Qiluhuu, its officers, employees, contractors, and representatives from claims, losses, liabilities, costs, and expenses arising out of your breach of these Terms and Conditions, your misuse of the website, or your violation of any law or third-party right.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of Singapore, without regard to conflict-of-law principles. You agree that the courts of Singapore will have exclusive or, where applicable, non-exclusive jurisdiction over any dispute arising out of or relating to these terms or your use of the website.
Contact Us
If you have questions about these Terms and Conditions, wish to report a concern, or require further information, please contact us:
- Email: help@qiluhuu.com
- Phone: +65 20 9776489
- Address: 118 Mill Lane, Singapore
- Social/X: https://x.com/
These Terms and Conditions were last updated on 11 November 2026.
